Reference

Terms for your r2d2 account

Blackjack, Wild Toro, Football Strike, Aviator and wallet flows through UPI, Paytm and PhonePe all sit under the Terms & Conditions that apply when you open an account…

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r2d2 Terms for your r2d2 account
CONTACT ROUTES

Where to ask about terms

Terms questions often need a precise answer rather than a sales reply. Use the channel that matches your issue: account access, wallet wording, identity checks, or a clause you want clarified before…

Live chat Use chat when you need a quick explanation of a clause that affects login, wallet access or promo eligibility wording. Keep your account email ready, and paste only the sentence you want us to explain.
Email desk Email us when your question needs a written trail, such as a disagreement about account closure, a payment term, or a change notice. We reply with the clause reference and the action available to you.
Wallet query Raise a wallet query if a UPI, Paytm, PhonePe or Google Pay entry is named in the terms and you need matching transaction data. Add the date, amount and bank reference so we can trace it.
ACCOUNT CARE

Account records and term changes

This section is still about the Terms & Conditions: it explains how we put those rules into practice when we hold account data, use cookies, secure access, and retain records.

Data handling

Your account data is used to apply the Terms & Conditions, verify wallet actions, answer disputes and keep required records. We collect only what is needed for account checks, transaction logs and lawful requests.

Cookie use

Cookies help us confirm that the same device continues a session after you accept the terms. They also remember language and wallet display choices, and you can clear them through your browser settings.

Account security

The terms require you to keep your password, OTP and device access private. If we detect repeated failed logins or unusual wallet movement, we may pause access while the account is checked.

Record retention

Records tied to the Terms & Conditions are kept for as long as needed for disputes, payment checks, legal duties and account closure handling. After that period, data is removed or made unreadable.

Who to contact

For term changes, data corrections or account access questions, start with support and include your registered email or mobile number. We route legal wording queries away from generic chat replies when needed.

Request changes

If your name, mobile number or email is wrong, ask for a correction through support. We may request proof before updating records because the terms tie wallet activity to verified account data.

Terms questions before you join

Before you accept the Terms & Conditions, check the clauses that affect your account, wallet and access from India. The answers below keep the focus on practical rights and duties: how terms change, what data supports a decision, how payment checks work, and how to reach us if a rule needs explanation. They are written for account decisions, not for general lobby browsing.

They apply when you create an account, log in, use the lobby, make a wallet transaction, request a withdrawal, or contact support about account activity. If you do not accept them, you should not continue using the account.

Yes. We may update clauses for legal, payment, security or operational reasons. When a change affects your account, the version posted on this page applies from its update time, so check it before continuing.

Access and eligibility depend on local law and are available only where local law permits. If a state or union territory restricts the activity, the terms allow us to limit or refuse account access.

UPI, Paytm, PhonePe and Google Pay entries must match your account and bank records. The terms let us check failed, delayed or disputed transfers before crediting, reversing or releasing wallet amounts.

You can ask us to correct account data such as name spelling, email, mobile number or address records. We may request proof because changes can affect identity checks, wallet matching and term enforcement.

An account may be paused if credentials appear compromised, payment records do not match, eligibility is unclear, or a clause appears breached. We use the pause to check facts and explain the next available step.

Contact support with your account email, the clause you disagree with, and any payment or identity proof linked to the issue. We will check the record and reply with the reason for the decision.

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